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Honor Student
Posts: 4
Member Since: ‎09-29-2013
Message 1 of 8 (3,362 Views)

HP print service plugin on Samsung Galaxy Tab3 and C4380 printer

[ Edited ]

I have Samsung Galaxy Tab 3 and it comes preinstalled with the HP print service plugin but it cannot detect my HP Photosmart C4380 all in one printer when I try to direct connect.

 

Dose anyone know how to get this direct connected.

 

Thanks.

 

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Provost
Posts: 39,362
Member Since: ‎01-29-2009
Message 2 of 8 (3,348 Views)

Re: HP print service plugin on Samcung Galaxy Tab3 and C4380 printer


Markgv wrote:

... detect my HP Photosmart C4380 all in one printer when I try to direct connect.

 


Hi,

 

What do you mean by "direct connect" ? The printer does not support ePrint as shown:

 

  http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01122227

 

You may want to try the following app:

 

    http://www.google.com.au/cloudprint/learn/

 

Regards.

BH
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Honor Student
Posts: 4
Member Since: ‎09-29-2013
Message 3 of 8 (3,336 Views)

Re: HP print service plugin on Samsung Galaxy Tab3 and C4380 printer

Hi BH

 

Thanks for your reply.

 

You are right it dose not support ePrint but it dose have Wireless 802.11 b/g.

 

Direct connect is where the device connects using wireless directly to the printer not through a router.

I have done this with my laptop before no problems.

 

I thought HP print service plugin would allow this,it actualy asks if I want to direct connect but when it scans it cannot find my printer.

 

 

 

Provost
Posts: 12,791
Member Since: ‎07-03-2010
Message 4 of 8 (3,324 Views)

Re: HP print service plugin on Samsung Galaxy Tab3 and C4380 printer

@Markgv  - your post has been moved to the Wireless Printing section of the forum.

 

WyreNut

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Honor Student
Posts: 4
Member Since: ‎09-29-2013
Message 5 of 8 (2,657 Views)

Re: HP print service plugin on Samsung Galaxy Tab3 and C4380 printer

[ Edited ]

I still have not found a solution for this and I cannot find my post in wireless printing

Regents Professor
Posts: 6,724
Member Since: ‎11-27-2009
Message 6 of 8 (184 Views)

Re: HP print service plugin on Samsung Galaxy Tab3 and C4380 printer

If the device comes pre-installed with the HP Print Service Plugin, you might just want to check that it's enabled. In the Play Store, hit Update and then in the Settings of the phone, select On

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Regents Professor
Posts: 6,724
Member Since: ‎11-27-2009
Message 7 of 8 (29 Views)

Re: HP print service plugin on Samsung Galaxy Tab3 and C4380 printer

@Markgv 

 

 

Just checking if this issue is now resolved?

 

 

Thanks

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Honor Student
Posts: 4
Member Since: ‎09-29-2013
Message 8 of 8 (23 Views)

Re: HP print service plugin on Samsung Galaxy Tab3 and C4380 printer

Dont know if the problem is fixed or not.

At the time I could not get it working so I gave up and brought a new printer.

 

Cheers

 

Mark

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