HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

How can I get an attachment in an email to print using eprint (92 Views)
Reply
Reply
Topic Options
angdmd Student
Student
angdmd
Posts: 1
Registered: ‎04-25-2011
Message 1 of 2 (92 Views)
Report Inappropriate Content

How can I get an attachment in an email to print using eprint

‎04-25-2011 07:27 PM

My email printed, but not the attachment.  Help!

0
Reply
0
Please use plain text.
 
Honor Student ePrintBuddy Honor Student
Honor Student
ePrintBuddy
Posts: 14
Registered: ‎04-25-2011
Message 2 of 2 (63 Views)
Report Inappropriate Content

Re: How can I get an attachment in an email to print using eprint

‎04-26-2011 10:18 AM

Please check to see if your ePrint attachement file size exceeded 5MB or not.  HP ePrint currently limits the file size to be less than 5 MB and attachement less than 10 files.

 

If you do have a photo with high resolution, you can open the photo application and same the file to smaller file size (or less resoluion) and then email the file as an attachment again.

 

The best way to trouble shooting your ePrint issues in the future, is to register in hpeprintcenter.com and log in there to see what error messages you have and what actions you will need to take.  To register at hpeprintcenterc.om, you will need to print out your ePrint information sheet with your printer's unique printer code on it.

 

 

I work for HP but I speak for myself and not for HP.
0
Reply
0
Please use plain text.