• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

No problem - Glad I could help.

 

Can you identify the post that solved the problem and mark it as the solution (you identified your own post as the solution) - Thanks'

 

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
HP Recommended

all of your answers were helpful for different reasons..the last one I was actually able to use successfully! I didn't realize I used my own post as the solution! I was trying to give you the credit! Sorry...I'll try again.

Carol

HP Recommended

Thanks' Carol - I appreciate it.

 

When you mark the solution post it helps others locate the solution easily if they have a similar problem.

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
HP Recommended
If there is something else I can or should mark, just let me know, especially since you've been so helpful!
HP Recommended

If you could select the post that solved the problem and mark it as the solution that'd be great.

 

It's currently selected as one of your posts - I'm not able to select the solution.  You may need to unselct your post as the solution first (I'm not sure what options you have on your side).

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
HP Recommended
Rectified!
HP Recommended

Thanks Carol! 

"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

--Please mark the post that solves your problem as "Accepted Solution"
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.