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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Waiting for answer
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I have been trying for 5 days to install my Deskjet1510 to my  chromebookC720. I don.t have a device to run the set-up DVD only a usb connection. I have got nowhere with the web informaution sheet. Someone PLEASE help as I am at my wits end. many thanks if youcan. mdlG

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according to HP the HP4500 printer will do HP ePrint. You say it doesn't. Which is the correct answer. If you are I could have save the last hour + screwing around with this.

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Hi zn13, welcome to the HP Forums. I understand you are not getting a clear answer as to whether or not your printer is ePrint compatible. I will answer your question definitively if you can provide the exact model of 4500 you have. HP makes several different 4500's which could be part of the reason you are not getting a clear answer.

Guide to finding your product number

TwoPointOh
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sir,

 

I have laserjet 1606dn. i can find my claim code.

 

please help me to print Web Services information sheet of my printer.

 

and i can't enable my web service setup.

 

Please reply ASAPUntitled.png

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After clicking the 'Enable' button, if it successfully connects to the ePrint servers it will print a code which is valid for 24 hours.
Are you getting a specific error when you click 'Enable'?

My thought is that you will probably have to add a Manual DNS Server. I have instructions for a completely different printer here. Just try to apply the changes to your printer using your EWS Network tab.
Efax 7510 still won't work after turning off/on ePrint several times

TwoPointOh
I work on behalf of HP

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Sir When i press the enable button the screen says,

 

error.png

 

 

 

And help me to find out my claim code.... i am suffering for this from the past 2 weeks.... 

 

It will be a great help, if you help me to find out.

 

Claim code.png

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My recommendations are all with getting you your claim code in mind.  Were you able to set a Manual DNS with my last instructions?

TwoPointOh
I work on behalf of HP

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Sir,

 

I followed your your instructions and reset the the DNS as you said the current status are as follows.

 

Status after DNS settings.jpg

 

 

Sir current IPv4 Config

 

Config Details.jpg

 

current IPv6 Config

 

IPv6 Config.jpg

 

Advanced Config

 

Advanced Cofig.jpg

Current Proxy Status - this is correct

 

Proxy Settings.jpg

 

Again status

 

Again Status.jpg

 

Sir Please help  me to resolve this issue

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i cant find out the following:

 

>>>Please press the ePrint icon in the upper left hand corner of the printer's front panel. This should prompt you to accept the terms of service.  Please choose 'Accept'.

 

>>>When prompted about the automatic updates please choose 'Yes'. The printer should now show the HP logo while the printer communicates with the HP servers. The Web Services information sheet should print with the claim code for your printer.

 

theres only a stickes contains e print logo. its not a button.

 

c02966424.jpg

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