This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

How to setup an Exchange Email account in HP ePrint on iPad (1221 Views)
Reply
Honor Student
mld2830
Posts: 3
Registered: ‎08-06-2012
Message 1 of 6 (1,221 Views)
Accepted Solution

How to setup an Exchange Email account in HP ePrint on iPad

I have been able to setup a Yahoo, Gmail and internet provider email accounts in HP ePrint, but I can not get connected to my offices exchange email.  I am able to connect to it using the iPAD email setup, but I can not get it to connect in HP ePrint. 

 

I notice that the iPAD email and a selection for Exchange but the HP ePrint does not.  I think the main problem is that there is no place for me to type in the user name.

 

Can someone please help.

 

Thanks

Please use plain text.
HP
Shirlzz1
Posts: 3,156
Registered: ‎12-12-2011
Message 2 of 6 (1,191 Views)

Re: How to setup an Exchange Email account in HP ePrint on iPad

Are you trying to send this through an exchange server on a domain?  If that is the case, it would fail the print jobs sent to the printer as spam b/c that would be more than one recipient to the printer and the only address that can be listed when emailing print jobs to the printer is that address of the printer. 

Signature
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓
Please use plain text.
Honor Student
mld2830
Posts: 3
Registered: ‎08-06-2012
Message 3 of 6 (1,187 Views)

Re: How to setup an Exchange Email account in HP ePrint on iPad

I am trying to create an email retrieval like you can for GMail, Yahoo and Hotmail in the HP ePrint app on the iPAD. When I type in the email address, domain and other information and try to connect to the account it will not connect.

 

Is the HP ePrint App on iPAD not able to connect to Exchange servers? 

 

Thanks

Please use plain text.
HP
Shirlzz1
Posts: 3,156
Registered: ‎12-12-2011
Message 4 of 6 (1,185 Views)

Re: How to setup an Exchange Email account in HP ePrint on iPad

[ Edited ]

 Like trying to set it up IMAP/ POP3?  Because as of today getting a digital copy of each email sent to the printer is not a feature of ePrint. The only copy available will be the one that prints out on the printer.

Signature
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓
Please use plain text.
Honor Student
mld2830
Posts: 3
Registered: ‎08-06-2012
Message 5 of 6 (1,174 Views)

Re: How to setup an Exchange Email account in HP ePrint on iPad

Yes, using IMAP or POP.  I checked my server and Exchange is set to receive either type but the program does not log in.  I think it has to do with the software not allowing me to type in a user name.

Please use plain text.
HP
Shirlzz1
Posts: 3,156
Registered: ‎12-12-2011
Message 6 of 6 (1,170 Views)

Re: How to setup an Exchange Email account in HP ePrint on iPad

Unfortunately, as of today, getting a digital copy of each email sent to the printer is not a feature of ePrint at this time. The only copy of the email sent to the printer available will be the one that prints out on the printer. As a security measure the original email that is sent to the printer from ePrint is not saved or stored and is deleted. 

Signature
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓
Please use plain text.