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I can't. Print from my iPad2 why (161 Views)
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Honor Student
Brenbob25
Posts: 9
Registered: ‎04-22-2012
Message 1 of 3 (161 Views)

I can't. Print from my iPad2 why

HP 5510 all in one air printer Can't find printer
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Teacher
Tim_H
Posts: 131
Registered: ‎10-17-2011
Message 2 of 3 (134 Views)

Re: I can't. Print from my iPad2 why

Hi Brenbob25,

 

I'm sorry you're having problems printing from your iPad2, but hopefully these steps will help:

 

1.  Remove the power cord from the back of your router, then the printer, and turn off the iPad (in that order).

2.  After about 1 minute, plug in the router, and when it shows ready (lights should stop blinking), plug in the printer and turn on the iPad.

3.  Try to resend the print job to your printer.

 

If these steps don't work, the printer or the router's firmware may need to be updated.  Let me know the result, and I'll be glad to look closer at the issue if needed.

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
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Honor Student
Brenbob25
Posts: 9
Registered: ‎04-22-2012
Message 3 of 3 (106 Views)

Re: I can't. Print from my iPad2 why

Thank you for your e mail , I have done as you suggested my iPad is now finding the printer but when I click print nothing is happening its just not printing any easy advice please Thank you Brenbon
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