I'm connected to the internet but cannot access my Apps

[zobo_76]

HP Photosmart Plus B210a, Windows 7 32-bit operating system.  Previously been able to access my Apps but now getting a Server Connection Error - There was a problem connecting to the server.  I can print wirelessly and from the internet.  Not used it for a few months and the last change was when i changed the router to Virgin Media (everything worked then too) just before Christmas.  None of the online solutions have helped so far.

[RobertoR]

zobo_76;

 I hope you are doing well and welcome to the HP forum;

Thsi article may help http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02940901&tmp_task=setupCategory&cc=us&dlc=en&la...

also GO HERE to make sure this is not the issue;

Let me know if I can help you any further.

Regards;

RobertoR  

[zobo_76]

Hi

I'm sorry, but I'd already tried all those steps and I'm still not having any luck.

Any other suggestions greatfully received.

Thanks

Zobo

[RobertoR]

Zobo I hope you are having a great day sorry that the article did not provide a solution for you.

I will do some research on the matter and reach out to some peers to see it they can provide other alternative troubleshooting suggestions.

Best of luck;

RobertoR