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Re: Intermittent AirPrint connectivity (1098 Views)
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Intern
Bateman500
Posts: 26
Registered: ‎11-21-2010
Message 1 of 4 (1,418 Views)
Accepted Solution

Intermittent AirPrint connectivity

Now that we have ePrint working wonderfully with our networks :smileyhappy: , perhaps someone can help with this AirPrint issue:

 

I'm having intermittent connectivity to my 8500A via AirPrint from my iPad and iPhone 4.  All of my laptops (Mac and PC) print just fine via wifi, however the printer only shows up on the iOS devices about 30% of the time, and with no rhyme or reason as to when or why.

 

I've tried resetting all the devices as well as the wifi router (Linksys WRT110).  All devices have the latest firmware or OS updates applied too. 

 

According to this thread on the Apple forums, this appears to be a fairly widespread problem:  http://discussions.apple.com/thread.jspa?threadID=2670097

 

Any ideas?

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Teacher
windrunner123
Posts: 220
Registered: ‎03-31-2010
Message 2 of 4 (1,308 Views)

Re: Intermittent AirPrint connectivity

Hi Bateman500,

 

Turning off bluetooth seems to improve on locating the printer.

Thank you.

 

I am an HP employee


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Intern
Bateman500
Posts: 26
Registered: ‎11-21-2010
Message 3 of 4 (1,098 Views)

Re: Intermittent AirPrint connectivity

[ Edited ]

I just wanted to follow up with the community on my Airprint issues. 

 

I finally bit the bullet and replaced my Linksys WRT110 router with an Apple Airport Extreme. I've been running my setup for three weeks now and airprint has worked flawlessly.  I'm now pretty sure it was the router that was causing the problems the entire time. 

 

My iOS devices can now find and print to my 8500A all the time. 

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Student
Keisters
Posts: 2
Registered: ‎04-06-2012
Message 4 of 4 (479 Views)

Re: Intermittent AirPrint connectivity

It's such a shame that this has to be the resolve for this issue. I updated the Berkin firmware and everything started working great and now I'm getting these issues. Bollocks.
Posted from Apple iPad
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