Issues with printing all picture formats to the a4 paper tray via eprint

[AMD64legend]

A little mystery which i am unable to work out.

I have recently purchased the hp photosmart plus all in one printer b210 model. The printer has eprint which is enabled and working, the printer has two trays, a standard a4 paper tray and a photo tray.

When i send a letter or standard written email it prints fine to the a4 paper tray. however if i wish to print a picture of any size or type (as i have tried different sizes and file types etc) to the a4 paper tray, it always defaults this to the photo tray and of course as there is no paper in the photo tray it displays an out of paper message.

I have been into the printer prefereneces and changed the tray type both to a4 and to auto - ask me first and both still try to print to the photo tray, looking at the demo for e print it does discuss only photo sized images and standard letters but the demo video shows an actual eprint send to the a4 tray of a different type eprinter for hp.

As a summary i really think that you can be able to send images to the a4 tray via eprint but do not know how. i have changed the tray type on the printer options and also looked at the eprint options on line. the paper default is set to a4 and nothing smaller? what else could be done and is it actually possible for this model i have?

just as an additional note i can print pictures from wireless via laptops and pcs to the a4 paper tray so the issue lies with eprint????

 any help is appriciated many thanks

AMD64legend

[CherylG]

Afaik, ePrint defaults to photo tray for pics and no way  to change it.

[Njrqs]

That's not good. It's what I'm experiencing also.

[AMD64legend]

Alot of users are having the same issue, an HP member has posted that the option to print pics to the a4 paper tray from eprint is not available at the mo. this is really poor and i hope that the issue is being looked at?

[PrintApper]

Currently, if you attach a photo, it will default to the photo tray.  The ability to specify photo tray vs. main tray w/attached images is not available yet. 

A work-around that provides some fliexibility in this area, is that if you embed your photo into the body of the email, it will print from the main tray...don't put any text into the email and embed the image (so you can see the picture in the email body) and send it to your printer's email. 

A limitation of this approach is that images will not automatically fill the page - see my crude "drawing" below of a page w/an image in the upper part of the page as an example of how a print out of an embedded image might appear.  Give this a try yourself if you'd like to see how the output looks to determine if you want to make use of this option.  You can embed multiple images as long as you stay below the 5MB size limit for each email.  

_____________

| ___________ |                   

| |                  | |

| |   image      | |

| |                  | |

| ----------------  |

|                      |

|____________|

[LefCoasDave]

I just bought a C310A and like it a lot. It worked fine from my desktop and I could print emails. An email w a JPEG attachment ALWAYS went to the photo feeder. After about 45 mins with the support desk chat, apparently that's the way it is designed: all emailed images go to the small feeder. period.

I suspect PrintApper will have a long wait for a fix.