HP Support Forums
Join in the conversation.
02-24-2012 06:15 PM
HP Deskjet 3052A having problems with the wireless, also cannot log into my account, telling me I have the wrong password when I know I do not
02-24-2012 07:41 PM
Make sure when you're trying to sign in you are using your email address and not the email address of the printer.
That failing, you can try to click "Forgot my password" under the log in area
The printer connection problems could be various reasons but one of the most common, in my opinion, is the router. You can try the troubleshooting steps in this link:
Although I am not affiliated with HP, please give Kudos if I've answered your question