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Re:hpphotos mart5510 - ePrint setup error - This printer was unable to connect to the server (335 Views)
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Honor Student
txpos
Posts: 3
Registered: ‎04-10-2010
Message 1 of 7 (1,132 Views)
Accepted Solution

OfficeJet6500A Plus - ePrint setup error - This printer was unable to connect to the server

[ Edited ]

 

My 6500A is connected to the internet and I'm able to print wirelessly.

 

When trying to set up ePrint, I'm going through the following menu path:   Setup, webservices setup, Printer email address.

 

 I get the error message "This printer was unable to connect to the server"

 

I've read and tried the other "solutions" on the support board that involved turning off and on eprint, running through off-on power cycles, turning wireless on and off, turning of the printer and waiting 5 minutes, restoring to factory settings...   Nothing is working.

 

Any ideas?

 

 

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Student
zcycl1052
Posts: 1
Registered: ‎06-18-2011
Message 2 of 7 (1,117 Views)

Re: OfficeJet6500A Plus - ePrint setup error - This printer was unable to connect to the server

Same exact situation here, funny that I bought mine today.  It got the latest firmware update but nothing will get it to connect to eprint and print my printer code sheet.  I also tried all the tips here and nothing worked.  Everything else on the printer works, I am using wireless connection and I can print, get to even APPS, just not eprint!!!

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Honor Student
txpos
Posts: 3
Registered: ‎04-10-2010
Message 3 of 7 (1,108 Views)

Re: OfficeJet6500A Plus - ePrint setup error - This printer was unable to connect to the server

 

Overnight it printed the ePrint email address, so I guess the problem was with the HP sever. 

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Student
gbcortell
Posts: 1
Registered: ‎06-20-2011
Message 4 of 7 (1,060 Views)

Re: OfficeJet6500A Plus - ePrint setup error - This printer was unable to connect to the server

I'm trying to conact to cloudprint

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Student
playnet
Posts: 1
Registered: ‎05-02-2012
Message 5 of 7 (335 Views)

Re:hpphotos mart5510 - ePrint setup error - This printer was unable to connect to the server

printer is connected to the net work.Ican print wireless from my computer.eprint will not respond. this printer was

unable to connect to the server try again or enter aproxy address.

 

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Student
Yoshi_776
Posts: 1
Registered: ‎05-16-2013
Message 6 of 7 (35 Views)

Re: OfficeJet6500A Plus - ePrint setup error - This printer was unable to connect to the server

my printer will not connect to the server I have cheched all connections to the computer they are connectedi , I lost the setup disk, the printer will print from the touch pad but not the comoputer.

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HP
garytech1
Posts: 2,992
Registered: ‎01-11-2012
Message 7 of 7 (23 Views)

Re: OfficeJet6500A Plus - ePrint setup error - This printer was unable to connect to the server

Hi Yoshi_776,

 

I see that you're having issues with your printer working.  I have a couple of questions for you.  

 

What printer do you have?

 

Are you trying to setup ePrint on your printer?

 

 

 



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