Question
Reply
 
Student
gleoncavallo
Posts: 1
Member Since: ‎11-11-2012
Message 1 of 2 (1,965 Views)

Officejet Pro 8600 N911n - Reset or Restore Admin User Name / Password for (EWS)

I just set-up the printer,  Officejet Pro 8600 N911n,  yesterday and did not record the Administrator ID and Password. 

 

The EWS does not have a simple way to restore. How do I reset, discover the Amdinistrator ID and Passowrd for this system?

 

Please help.

 

Many Thanks

Provost
ShlomiL
Posts: 9,819
Member Since: ‎01-03-2011
Message 2 of 2 (1,954 Views)

Re: Officejet Pro 8600 N911n - Reset or Restore Admin User Name / Password for (EWS)

Hi,

The EWS password can only be reset by resetting the entire device.

 

In order to reset the device please contact HP Support through Email or phone.

 

Select your region and then follow Technical support after you buy below:

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

Shlomi

Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation