Question
Photosmart 6520 & 6525/7520 & 7525: ePrint to 4x6 media
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Master's Graduate
PrintApper
Posts: 480
Member Since: ‎12-05-2008
Message 41 of 93 (1,760 Views)

Re: Photosmart 6520 & 6525/7520 & 7525: ePrint to 4x6 media

We about to release the fix for the 752* series printers as well, but wanted to do a quick confirmation that it was working on the 652* series before applying it to both. 

Although I am an HP employee, I am speaking for myself and not for HP
Tutor
hollypenton
Posts: 13
Member Since: ‎11-07-2012
Message 42 of 93 (1,758 Views)

Re: Photosmart 6520 & 6525/7520 & 7525: ePrint to 4x6 media

Thankyou, please let me know when the update has taken place.

Top Student
bergerwsp
Posts: 8
Member Since: ‎11-27-2012
Message 43 of 93 (1,684 Views)

Re: Photosmart 6520 & 6525/7520 & 7525: ePrint to 4x6 media

Has this happened yet?

 

Haven't had a chance to test it yet.

Master's Graduate
PrintApper
Posts: 480
Member Since: ‎12-05-2008
Message 44 of 93 (1,675 Views)

Re: Photosmart 6520 & 6525/7520 & 7525: ePrint to 4x6 media

Very sorry, but we've had some issues come up that we have to resolve first before we deploy the final fix.
Although I am an HP employee, I am speaking for myself and not for HP
Top Student
bergerwsp
Posts: 8
Member Since: ‎11-27-2012
Message 45 of 93 (1,666 Views)

Re: Photosmart 6520 & 6525/7520 & 7525: ePrint to 4x6 media

Psst...  Between you and me... Is there really a fix?  Or is this just a ploy to keep us all from returning our printers?

Don't worry.  I won't tell anyone.

Master's Graduate
PrintApper
Posts: 480
Member Since: ‎12-05-2008
Message 46 of 93 (1,663 Views)

Re: Photosmart 6520 & 6525/7520 & 7525: ePrint to 4x6 media

OK, I think we kind of deserve that... :smileywink:

I'm sorry about the delay, if you're in a hurry the manual way I posted earlier is still an option, but I understand that is a bit ofa pain to go tthrough.

Teams are working on this issue aggressively, I hope to have good news for you all soon.
Although I am an HP employee, I am speaking for myself and not for HP
Student
AAAUTOLOCK
Posts: 1
Member Since: ‎12-09-2012
Message 47 of 93 (1,658 Views)

Re: Photosmart 6520 & 6525/7520 & 7525: ePrint to 4x6 media

What?
Student
ray1217
Posts: 1
Member Since: ‎12-18-2012
Message 48 of 93 (1,526 Views)

Re: Photosmart 6520 & 6525/7520 & 7525: ePrint to 4x6 media

Hi No updates latley. I have the 7520 and my iphone4 prints pictures fromt the 4x6 tray. My wife has a iphone5 and it will only print from letter tray. Any updates yet?

Honor Student
tazmet
Posts: 2
Member Since: ‎12-21-2012
Message 49 of 93 (1,475 Views)

Re: Photosmart 6520 & 6525/7520 & 7525: ePrint to 4x6 media

I have the 7525 printer.  I followed  your manual fix to the letter and it still did not work.  I had bought this printer with the hope of sending some photos for Christmas.  Too late for that now.  It still prints only to the 8x11 tray.  This is rediculous that I can't even print to the photo tray on a photo printer.  This will be going back to the store soon.  

 

Just so you know, I am simply trying to print photos from my computer using Windows Live Photo Gallery (windows 7).

Honor Student
navonods
Posts: 3
Member Since: ‎10-22-2012
Message 50 of 93 (1,466 Views)

Re: Photosmart 6520 & 6525/7520 & 7525: ePrint to 4x6 media

When is this issue going to be resolved. It makes the selling point for this printer and one of the reasons many people purchase this printer a uslaess cause. I loosing faith in the HPs cloud. 

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