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Top Student
docdan48
Posts: 3
Member Since: ‎12-27-2013
Message 1 of 4 (269 Views)
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Photosmart 7525

I have a Photosmart 7525 AIO printer. I have forgotton my password to email. When I attempt to get a new one the message reads, a new password will be sent to my e-mail addy. It never arrives. Has anybody experienced this problem and if so ho did you resolve it. Until I can reset my password I am stuck. Thanks for any assistance. Dan

Associate Professor
Arkle1
Posts: 1,388
Member Since: ‎02-24-2011
Message 2 of 4 (232 Views)

Re: Photosmart 7525

Hi Dan, are you trying to print using the ePrint mobile app from a mobile device? If so what type of device is it i.e. Apple or Android?

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Top Student
docdan48
Posts: 3
Member Since: ‎12-27-2013
Message 3 of 4 (221 Views)

Re: Photosmart 7525

Problem resolved itself. The next day I recieved3 emails with different passwords. For the record I have a I phone 5. Thanks for the response.
Associate Professor
Arkle1
Posts: 1,388
Member Since: ‎02-24-2011
Message 4 of 4 (201 Views)

Re: Photosmart 7525

OK thanks for letting us know. Post back if you've any further questions or issues printing from your mobile device.

 

Best.

If my reply helped you, feel free to click on the Kudos button on the left (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.

I am an HP employee.
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