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02-12-2012 12:58 PM
Two days and missing print jobs is too much.
In my eprintCenter it shows that my HP photosmart D110 printer
is Connected <-----<<<<<
Two pending print jobs are shown.
I did several refreshes it this stays the same. <---<<<< OK
I even download to the printer a new app. <-----<<<< OK
I even tested the printer and for the wireless network is <----<<< OK
Please bring up The Cloud Server So I Can Print!
HP should put an easy Quick Print Test Button on the eprinCenter Webpage for easy troubleshooting!
02-13-2012 09:38 AM
If you are having issues with print jobs being stuck in "PENDING" status I would advise you to try the following steps:
While the printer is still on, unplug the power cord from the printer, leave it unplugged for 30 seconds, then reconnect the power cord to the printer. Once plugged back in the printer should power on automatically.
If this does not resolve the issue then I would take it one step further and try this:
First, unplug the printers power cord while it is still on. Leave it unplugged and walk to the router. While the router is still on, unplug the power cord from the router, leave it unplugged for 30 seconds, then reconnect the power cord to the router. Once plugged back in the router should power on automatically. Now go back to the printer and plug its power cord back in. Once plugged back in the printer should power on automatically.
Let me know if this helps or if you need more assistance.
Although I work for HP, my posts and replies are my own opinion and not those of HP.