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Re: Printer must be power reset before it prints (88 Views)
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Master's Graduate
Dave_K
Posts: 615
Registered: ‎04-12-2011
Message 11 of 13 (92 Views)

Re: Printer must be power reset before it prints

Hmm. May be a hardware issue. Do you have any other device you can try printing from to see if it works? If your other device does the same thing, I would contact customer support directly to try to get hardware support for the printer.

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
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Honor Student
lapdog84
Posts: 7
Registered: ‎10-10-2011
Message 12 of 13 (88 Views)

Re: Printer must be power reset before it prints

Thanks.  Will do.

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Student
wjnielsen
Posts: 1
Registered: ‎12-20-2011
Message 13 of 13 (59 Views)

Re: Printer must be power reset before it prints

Any luck on solving this. Our printer is doing the same thing and is the same model. It's really inexcusable.

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