HP Support Forums
Join in the conversation.
09-05-2011 04:32 AM
I just did the firmware upgrade on my HP LaserJet M1530 so I can utilize eprint and airprint. I am experiencing one problem. When I forward an email to the eprint account it will print the email but the attachment will print blank pages. The attachment is a PDF. What am I doing wrong?
09-07-2011 09:19 AM
Is the PDF encrypted, password protected, or any other unique aspect? Have you tried other PDF attachments? Also, try downloading the PDF from the original email, then re-attach it to an outgoing email and send it to your printer's ePrint address.
Although I work for HP, my posts and replies are my own opinion and not those of HP.