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Trying to register for ePrint. It's telling me my email is already associated with another account. (200 Views)
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Student
corbett74
Posts: 1
Registered: ‎05-02-2012
Message 1 of 3 (200 Views)

Trying to register for ePrint. It's telling me my email is already associated with another account.

I have recently installed an HP Deskjet 3054A with my MacBook Pro.

 

Wen trying to set up ePrint, it asked me to register an account. When I tried, it told me that the email address I was using was already registered. I don't remember setting this up previously, so I tried to retrieve my password with the 'forgot password' link. However, when I typed that same password that it told me was already registered, I got the following error -  "enter the email address associated with your account."

 

Please advise. I think I need to speak with someone via phone.

 

Thank you.

Please use plain text.
Grad Student
PrintApper
Posts: 463
Registered: ‎12-05-2008
Message 2 of 3 (174 Views)

Re: Trying to register for ePrint. It's telling me my email is already associated with another accou

Do you already have an account with Snapfish using that same email address?

Although I am an HP employee, I am speaking for myself and not for HP
Please use plain text.
Student
Airwayman
Posts: 1
Registered: ‎08-13-2012
Message 3 of 3 (107 Views)

Re: Trying to register for ePrint. It's telling me my email is already associated with another accou

I have the same issue, so I attempt a password reset and then it will not accept the email address... endless circle with no solution.

Please use plain text.