Trying to send email to my printer so it would print it via cellphone

[halonen]

I sent email-message from my cellphone to the printers "email" address so it would print it out but nothing happens.

When I logged in to the www.hpeprintcenter.com site, the printer claimed that both of the messages (yes, I sent there 2 different messages) were in progress.

Anyone could help me to proceed this "in progress" mode --> "complete" ? How can I rush it or does all these messages always come by delay or something.

in search of help. ty

[srichardc]

This may not be what you want to hear. I too find the advertising for ePrint confusing (or worse?) Here is the response I got back from HP ePrint support:

"This app does not use WiFi or Bluetooth® technology for printing, so it will not print to your local HP or non-HP printer. The HP ePrint application addresses publicly available printers, which are offered by local print service providers. It masy also list your corporate printers if you are an HP ePrint Enterprise customer.

Home or Personal Printersw can use airprint to print from iPhones. Please see URL www.hp.com/go/airprint

At this point of time, the HP ePrint directory of printers listed on your device shows Plublic Printers available to print.

For further queries on HP ePrint on iPhone, please visit the site

http://itunes.apple.com/us/app/hp-eprint-service/id424306797."

If I want to print anything away from home using a mobile device, I have to send via regular email with attachments to my regular email address and print it all off when I get back home. Like I said earlier, probably not what you wanted to hear.

[Dave_K]

Hey halonen!

Try power cycling your printer by unplugging it for about 30 seconds and then plugging it back in. If this doesn't work, let me know, I'd be happy to provide further assistance.

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srichardc wrote:

This may not be what you want to hear. I too find the advertising for ePrint confusing (or worse?) Here is the response I got back from HP ePrint support:

"This app does not use WiFi or Bluetooth® technology for printing, so it will not print to your local HP or non-HP printer. The HP ePrint application addresses publicly available printers, which are offered by local print service providers. It masy also list your corporate printers if you are an HP ePrint Enterprise customer.

Home or Personal Printersw can use airprint to print from iPhones. Please see URL www.hp.com/go/airprint

At this point of time, the HP ePrint directory of printers listed on your device shows Plublic Printers available to print.

For further queries on HP ePrint on iPhone, please visit the site

http://itunes.apple.com/us/app/hp-eprint-service/id424306797."

If I want to print anything away from home using a mobile device, I have to send via regular email with attachments to my regular email address and print it all off when I get back home. Like I said earlier, probably not what you wanted to hear.

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Hey srichardc!

This is because you were using the ePrint mobile app which unfortunately (like you said above) is not for use with your personal printer. however, you can send an email from the mail application on your mobile phone in order to use ePrint, the same way you would using ePrint from a computer.

Hope this helps!