Upgrade LCD List

[hbgdude]

When I attempt to scan to a PC, I receive a dialog on said PC that says:

Upgrade LCD list

LCD List needs to be upgraded.

Hitting the OK button brings up a "Scan To...Setup (Front Panel List) dialog. It tells me that I can add Scan Shortcuts to the front panel list. Interestingly enough, i don't see any of the items in the 'Front panel list (Scan To button)' area actually on my lcd display. Selecting 'Update the Device' just closes the dialog, and nothing happens. What gives? The 'Manage Scan Shortcuts' doesn't help either: it doesn't do anything at all.

[kikokixz]

hi,

 Download and ran the HP Scan Diagnostic Utility mentioned in this document,  click here.

[rpeecee]

I was about to use this printer for kindling. NOTHING WORKED AND I UPDATED THAT LIST LIKE 800 times. I ended up using the WINDOWS FAX AND SCAN PROGRAM. I found it by opening the control panel and going to hardware, then to scanners. I used the scan document option from there and opened the SCAN and FAX Program. and it worked perfectly. l hope that helps some people that were going crazy like me. I especially like that I didn't have to use any of the rediculous HP software.

[Praveen_David · Accepted solution]

Hi,

Close HP Digital Imaging Monitor which is running in the system tray where you see system clock. Open Services.msc and for the following services, STOP and START them:

1)HP CUE Device Discovery

2)hpqcsx08

3)PML driver

4)Net Driver HPZ12

One or more entries may not be listed. Now open C:/Program Files/HP/Digital Imaging/bin and double click the file hpqtra08.exe. This will run HP Digital Imaging Monitor which will be visible in the system tray.

After one minute, turn OFF the printer and unplug the power cable. Wait for 2 min. Reconnect the power cable and turn ON the printer. Wait till the printer is completely turned ON and do not press any buttons. You might get message saying "Updating Device".

[rocxylemmon]

Wow, This Worked Like A Charm! Thank You! Praveen_David

[lyricallady]

It worked once I figured out the instructions like go to START, run, then 'services.msc!! lol

A BIG Thanks!!

[dands2]

Worked like a charm for me too. Thanks, David.

[peterthegreat1]

can't scan to computer.  update LCD list???????

[cboulais1109]

Im stuck here  "Close HP Digital Imaging Monitor which is running in the system tray where you see system clock. Open Services.msc and for the following services, STOP and START"...

[cboulais1109]

where do you find "run" I have a new computer with windows 7 so I am not familiar since I used to have XP...