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What so I do when my printer does not work correctly? have warranty, (315 Views)
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rosieee Student
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rosieee
Posts: 1
Registered: ‎06-22-2011
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What so I do when my printer does not work correctly? have warranty,

‎06-22-2011 11:53 AM

What do I do when my newer HP does not work properly? I have been on the phone with people (hard to understand) from India who for hours have me troubleshooting asking the same questions over and over. A horrid experience. I have an warranty. First person after troubleshooting assured me I would receive a new computer. Second man went on and on. When I ask for a manager I received a fake manager I could not understand either. Why buy a warranty

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Master's Graduate Master's Graduate
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Dave_K
Posts: 615
Registered: ‎04-12-2011
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Re: What so I do when my printer does not work correctly? have warranty,

‎06-23-2011 09:34 AM

Hey rosieee!

 

I really apologize that you've been having problems with your printer! I would love to try to assist you, what kind of issues are you having?

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
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