HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: When I attempt to scan a document to my computer I get the following message make sure the print (92 Views)
Reply
Reply
Topic Options
Stevefried Student
Student
Stevefried
Posts: 1
Registered: ‎06-15-2012
Message 1 of 2 (99 Views)
Report Inappropriate Content

When I attempt to scan a document to my computer I get the following message make sure the printer s

‎06-15-2012 12:10 PM

I have an HP Photosmart 5514 printer.  When I try to scan a document to my computer I get the following message

"Make sure the printer software is installed on your printer, and that 'Scan to computer is enabled via the pronter software"

0
Reply
0
Please use plain text.
 
HP
HP
Shane_R
Posts: 7,833
Registered: ‎11-28-2011
Message 2 of 2 (92 Views)
Report Inappropriate Content

Re: When I attempt to scan a document to my computer I get the following message make sure the print

‎06-15-2012 12:55 PM

Hello Stevefried,

 

Did you install the printer's software on your computer via CD or download?

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
Signature
0
Reply
0
Please use plain text.