HP Support Forums
Join in the conversation.
04-22-2012 07:05 PM - last edited on 04-22-2012 07:40 PM by MrMatthew
I can't sign in to ePrint. I have a snapfish account ([Personal Information Removed]) but it doesn't work. I can't create an account, because it says one already exists with my email.
When I ask it to send my password, it asks me to type in my email address. I do, but then it pops up "type in the email address associated with the account".
This is either an infinite loop, or the email address associated with my account is not the email address associated with my account (??)
Either way, these are grade school mistakes. Meanwhile, my printer prints out little reminders to configure with eprint. Please DO NOT harass me like this.
05-02-2012 09:34 AM
try logging in with the Snapfish icon below the Sign in Button. If you do not know your Snapfish password, you can select “forgot password” and an email will be sent to you to reset your password. Once you reset your password, go back in to the ePrint Center and try to sign in with this new information.
If you need further assistance,
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.