HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Why can't I sign in with my snapfish account? (216 Views)
Reply
Reply
Topic Options
ahofer Student
Student
ahofer
Posts: 1
Registered: ‎04-22-2012
Message 1 of 2 (216 Views)
Report Inappropriate Content

Why can't I sign in with my snapfish account?

[ Edited ]

‎04-22-2012 07:05 PM - last edited on ‎04-22-2012 07:40 PM by Moderator

I can't sign in to ePrint.  I have a snapfish account ([Personal Information Removed]) but it doesn't work.  I can't create an account, because it says one already exists with my email. 

 

When I ask it to send my password, it asks me to type in my email address. I do, but then it pops up "type in the email address associated with the account".  

 

This is either an infinite loop, or the email address associated with my account is not the email address associated with my account (??)

 

Either way, these are grade school mistakes.  Meanwhile, my printer prints out little reminders to configure with eprint. Please DO NOT harass me like this.

0
Reply
0
Please use plain text.
 
Teacher Teacher
Teacher
DonovanH
Posts: 264
Registered: ‎10-31-2011
Message 2 of 2 (183 Views)
Report Inappropriate Content

Re: Why can't I sign in with my snapfish account?

‎05-02-2012 09:34 AM

Hi ahofer,

try logging in with the Snapfish icon below the Sign in Button. If you do not know your Snapfish password, you can select “forgot password” and an email will be sent to you to reset your password. Once you reset your password, go back in to the ePrint Center and try to sign in with this new information.

If you need further assistance,
I am an HP employee.

Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.
Reply
Please use plain text.