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07-08-2012 10:12 AM
My printer is an hp officejet 4622. I'm sorry to say I need step to step info as I am self taught 70 yr old trying to move forward. Thanks
07-09-2012 04:10 PM
Hope you are doing well welcome to the HP forums
can you be more specific in what is the problem that you are having, what app is showing that the printer is not working?
Is your computer running Windows or is a Apple computer,
letm e know this information and I will do my best to help you.