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Why does it show my officejet 4622 as not working with an app when it shows it does in the info.help (87 Views)
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vitamary Student
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vitamary
Posts: 1
Registered: ‎07-08-2012
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Why does it show my officejet 4622 as not working with an app when it shows it does in the info.help

‎07-08-2012 10:12 AM

My printer is an hp officejet 4622.  I'm sorry to say I need step to step info as I am self taught 70 yr old trying to move forward. Thanks

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Associate Professor Associate Professor
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RobertoR
Posts: 2,242
Registered: ‎11-22-2011
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Re: Why does it show my officejet 4622 as not working with an app when it shows it does in the info.

‎07-09-2012 04:10 PM

Hi vitamary;

 

Hope you are doing well welcome to the HP forums

 

can you be more specific in what is the problem that you are having, what app is showing that the printer is not working?

 

Is your computer running Windows or is a Apple computer,

 

letm e know this information and I will do my best to help you.

 

 

Regards;

RobertoR

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You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! :smileyvery-happy:
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