This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

all my email addresses appear to be in use on ePrintCenter (222 Views)
Reply
Student
gobluegecko
Posts: 1
Registered: ‎03-01-2012
Message 1 of 2 (222 Views)
Accepted Solution

all my email addresses appear to be in use on ePrintCenter

I try to register and it says my email address is in use.  I try to do a password reset and it provides a pop up error saying to use an email address associated with an account.  I try using alternate email addresses and I get the same issue.  I try using different browsers with no effect.  I tried using my FaceBook account and that didn't work either because I'm not registered.

 

I'm thinking this service needs a little work.  If registration is a major barrier to first use, not many people are going to use this service. 

 

 

Please use plain text.
Intern
TnTtroy
Posts: 92
Registered: ‎02-23-2012
Message 2 of 2 (201 Views)

Re: all my email addresses appear to be in use on ePrintCenter

Facebook login is no longer supported.

 

The most likely issue is that you have somehow got a Snapfish account.

 

To resolve:

 

1.  Go to the sign in area

2.  Under the blue sign in button there are several icons - click the far right one (Snapfish)

3.  In the box that pops up, click Forgot Password - a new window opens.  Enter your email address and click ok

4.  Check your personal email - there will be a temperary password.  Click the link to change your Snapfish password (make sure to have at least 6 characters with one number OR one special charater)

5.  Once you've done that, go back to ePrint Center - click the Snapfish icon and sign in. 

 

Note: I think you'll have to use the Snapfish login box to get into your ePrint Center from now on.....but I'm not positive on that.


Although I am not affiliated with HP, please give Kudos if I've answered your question :smileyhappy:
Please use plain text.