can not log in or registre me

[SusKahl]

when I try to registre on ePrintCenter I get told I allready a member, when I try to log in the system dont know my mail. - I use the same email.

[DonovanH · Accepted solution]

Hi SusKahl,

Do you have a Snapfish account? If so, (or even if you’re not sure) try logging in with the Snapfish icon below the Sign in Button. If you do not know your Snapfish password, you can select “forgot password” and an email will be sent to you to reset your password. Once you reset your password, go back in to the ePrint Center and try to sign in with this new information. 

[pops11]

still having trouble

[pops11]

need to enter printer code to get the email address setup

[DonovanH]

Hi pops11,

I'll need some additional information to assist; are you trying to enter the printer code and its not accepting it? If so, it sounds like your printer code may have expired. You will need to disable and then re-enable Web Services on the printer to generate a new printer code for you. Remeber, the printer code is only good for 24 hours and then it will expire, so make sure to register it right away.