can the officejet 7310 be eprint enabled?

[SandiSCE]

I have an OfficeJet 7310 and want to enable it with ePrint

[banhien]

Hi,

Based on this, I don't think so.

Regards.

[Ivancm]

Based on HP specs, you can use it with HP ePrint Home & Biz ( see http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02814760&lc=en&cc=us&dlc=en&product=391182#N126... But the question is: how to configure it ? I have an Officejet 7310 and when I try to configure it does not show as available up. In HP Home n Bizz app at my Ipad, I am going to "manage eprinters", pushing the "+" sign then the "add from wi-fi network", but then my printer is not listed ( printer is turned on and available in the same network via a wired connection to my wireless router). How can I set it up ? Thanks, Ivan

[SeanS]

Hey Ivan. The Home & Biz app should work for you. Try this:

1. Setup the app by completing the email registration and entering the code (which I believe you have).

2. Select the item you wish to print using the menu in the app (Photo Albums, Saved Files, Web Browser, etc.).

3. Once you select the item you should see the item and a large "Print" button under it.

4. If the printer you want to print to is not listed above the "Print" button, select the icon on the right (wrench/computer) and select the printer you wish to use (along with other settings). 

5. Tap on the "Back" button in the top left corner, then tap "Done" (blue button in the top right corner), and then tap the "Print" button to print your item.

Let me know how this works for you.

-Sean

[Ivancm]

Hi Sean,

thanks for the reply, but this is not working.

After I select the item I want to print, I see a "No printers available" message in the box at the left of the PRINT button (which is not active).

When I press the arrow button on this box, I get the "Settings" pop-up. Again the "No printers available" message is there.

  - Then I press the "next" sign close to it and I get the "Printers" pop-up

  - In the "Printers" pop-up, I push the "Manage ePrinters" button

  - In the "Manage ePrinters" pop-up I push the "+" sign to add a new printer

  - then I have the "Add ePrinter" pop-up, with the following options: 

           - "Add ePrinter from List" (which is empty),

           - "Add Manually" (which asks the printer´s email address, but the 7310 does not support this option)

          - "Add from Wi-Fi Network"

  - I choose the "Add from Wi-Fi Network",  which brings a new pop-up, asking me to choose from a list of printers, but the list is empty .

So the question is: how can I configure my 7310 printer in the app, as the HP site states it supports this printer model ?

Thanks,

   Ivan.