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08-10-2012 07:24 PM
HP Photo smart 6510 network printer print from Lumina Windows phone working fine for over week
suddenly not printing. Checked status at e center and items are pending with a clock like symbol next to them,
How can I remove this symbol and could this be stopping my printing. Previous items do not have symbol and have printed, Thanks
08-13-2012 12:01 PM
What is the subject for the pending job?
The clock icon makes me think that this is a scheduled delivery app trying to print and it is stuck in pending.
The best solution for this is to cancel the pending jobs and the them perform a network reboot.
1. Disconnect the power cord from the back of your router, then power off the printer. Wait about 20 seconds.
2. Reconnect the power cord to your router, wait 30 seconds, and turn the printer back on.
After performing those steps, try to use your ePrint again and let me know if it works.