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Re: ePrint Home&Biz with Photosmart c4780 (889 Views)
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Student
NEXTxLOVER
Posts: 1
Registered: ‎08-01-2011
Message 1 of 2 (895 Views)

ePrint Home&Biz with Photosmart c4780

Hello, hoping to find an answer or two for my questions.

 

I have the above mentioned printer, an Android phone with the ePrint H&B app installed, Win7 (x64) and the printer all hooked up to my wireless network. I have also registered an account with the ePrint H&B website.

 

Here's the problem: When I hit the blue "Add a Printer" button on that site, it prompts for a Printer Code. I honestly don't know how to setup my printer to enable this Web Services thing. When I installed it via USB (+ wireless), it never asked me to setup or enable Web Services for this printer. 

 

I also don't know what my printer's email address is (how do I even go about getting THAT?!) nor its' "printer code" (whaaa???). The setup install never prompted me to set all these up.

 

I have checked that this ePrint H&B service IS compatible with the Photosmart printer. Problem is just enabling the Web Services for this printer and finding/enabling the email & printer code for it. Anyone know how to go about this? The printer software associated w/ this printer is the HP Solution Center one.

 

Thanks in advance :smileyhappy:

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Master's Graduate
Jon-W
Posts: 612
Registered: ‎02-24-2012
Message 2 of 2 (889 Views)

Re: ePrint Home&Biz with Photosmart c4780

The printer code and printer email are parts of the ePrint service itself, which are not supported on your device. Adding it that way would simply give you the option of printing even when you arent on your home over your network. You can however print over your local network using the app wit this printer. Just go to document or picture when you first launch the home and biz app, and you should be able to print.

Although I am working on behalf of HP, I am speaking for myself and not for HP
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