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ePrint error message: "Ajax submit failed: error = 403, Forbidden": what to do? (773 Views)
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jimbo4444
Posts: 12
Registered: ‎05-12-2011
Message 1 of 2 (773 Views)

ePrint error message: "Ajax submit failed: error = 403, Forbidden": what to do?

Wow---never have I had such a problem installing a program---4.5 hours without success . . . I followed the instructions (though perhaps not the 'missing' instruction---what is it?

     I installed HP ePrint Home and Biz (from Android Market)---for printing from my smartphone---but it did not work.  I went to HP ePrint Center. 

     I obtained the printer IP address (for an HP LaserJet P1102w) and did a firmware update.

     The instructions said to "Print Info Sheet"; this included to go to eprintcenter.com---and to create a new account.  I did that---but the instructions also referred to "In the Entere Printer Code text box, type the printer code found on the information sheet."  Problem was:  there never was a "Printer "Code text box." 

  I tried every variation I could  think of . . . but (a) never saw a "Printer Code text box" and (b) always ran into the dead end message of "Ajax submit failed: error = 403, Forbidden".

     I am obviously missing something . . . any suggestions on what to try?

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DennisRichmond
Posts: 2
Registered: ‎01-21-2012
Message 2 of 2 (758 Views)

Re: ePrint error message: "Ajax submit failed: error = 403, Forbidden": what to do?

Try google chrome browser. Only one that worked for me
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