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Re: eprint problems from mobile phone (305 Views)
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Honor Student
DTP2009
Posts: 6
Registered: ‎02-12-2012
Message 1 of 10 (454 Views)

eprint problems from mobile phone

[ Edited ]

I registered and added my printer on the eprint website and got the eprint email. I tried to send pictures from my phone (motorola droid pro) to my specified eprint email, but get message failure reply from my email account. Tried several times with same results. Help! btw, printer is on and connected to network. printer is a photosmart 6510

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Teacher
PanteraMoon
Posts: 131
Registered: ‎10-17-2011
Message 2 of 10 (423 Views)

Re: eprint problems from mobile phone

Hi DTP2009,

 

What does the failure email say is the reason it failed?  Was it a mailer daemon message?  If so, something was incorrect with the email address.  You can verify the address assigned to your printer by logging onto ePrintCenter.com.  The printer's email will be displayed under the image of the printer.  You can also press the ePrint button on the printer itself.

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided.

Although I work for HP, my posts and replies are my own opinion and not those of HP.
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Honor Student
DTP2009
Posts: 6
Registered: ‎02-12-2012
Message 3 of 10 (421 Views)

Re: eprint problems from mobile phone

I have triple checked the printer's email. Yes it was a mailer daemon. what else can it be?

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Honor Student
DTP2009
Posts: 6
Registered: ‎02-12-2012
Message 4 of 10 (420 Views)

Re: eprint problems from mobile phone

I have also changed the eprint email and still get the same rejections.
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Teacher
PanteraMoon
Posts: 131
Registered: ‎10-17-2011
Message 5 of 10 (392 Views)

Re: eprint problems from mobile phone

Could copy/paste the rejection email into a private message so I can see it please?

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided.

Although I work for HP, my posts and replies are my own opinion and not those of HP.
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Honor Student
DTP2009
Posts: 6
Registered: ‎02-12-2012
Message 6 of 10 (382 Views)

Re: eprint problems from mobile phone

PM sent!
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Student
remosobert
Posts: 1
Registered: ‎03-01-2012
Message 7 of 10 (341 Views)

Re: eprint problems from mobile phone

[ Edited ]

I too had some what similar problem. Recently i got one of the newer HP printers that have the ePrint feature. I have not been able to send print jobs so far from my brother's Blackberry. His e-mail account is AOL.  When i send the print jobs, i get a bounce back message says that the following message was undeliverable. Any help would greatly helpful! Thanks in advance.

 

 

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Honor Student
DTP2009
Posts: 6
Registered: ‎02-12-2012
Message 8 of 10 (306 Views)

Re: eprint problems from mobile phone

I'm still waiting for my answer

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Teacher
PanteraMoon
Posts: 131
Registered: ‎10-17-2011
Message 9 of 10 (305 Views)

Re: eprint problems from mobile phone

I would try resending it with a subject, and if that doesn't work, remove the signature your phone is adding to the email as well.

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided.

Although I work for HP, my posts and replies are my own opinion and not those of HP.
Please use plain text.
Honor Student
DTP2009
Posts: 6
Registered: ‎02-12-2012
Message 10 of 10 (279 Views)

Re: eprint problems from mobile phone

Just tried that, still doesn't work! This is frustrating...

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