eprint

[charlenereeves]

How do I log in to this site.

[Btek · Accepted solution]

Hey charlenereeves,

1. To log into the ePrint Center website, you first need to go to www.hpeprintcenter.com.

2. Now you need to click the log in button.

3. On the next window you need to click sign up at the top of the window.

4. Now you can enter in your information. (Screen name needs to be unique and can have no spaces in it).

5. Now click Sign Up.

Congratulations you are now signed up to ePrint Center!

1. To add a printer you can follow this link:  

http://h71028.www7.hp.com/hho/us/en/ep/articles/setting-up-mobile-printing.html

[charlenereeves]

Since printer was added earlier it doesn't allow me to reenter it nor use apps

[Btek]

Hey charlenereeves,

1. You may need to disable and re-enable Web Services from the front panel of the printer.

2. Now you can print a new printer code by printing the info page.

3. Enter the new printer code in your ePrint Center account and that should resolve the issue.

[charlenereeves]

Still unable to access.

[Btek]

Hello again charlenereeves,

Try restoring your network defaults and then connect the printer to the network again. Once you have done this, follow the steps below to give the printer a better connection to the ePrint server.

1. Find your printer's IP address by printing a network configuration page.

2. Type you IP address into the address bar of your web browser.

3. Click on the network tab at the top of the page.

4. Look at the left hand side and click IPv4 under wireless.

5. Change the IP settings to Manual.

6. Enter the printer's IP address, your subnet mask, and your routers IP address or default gateway in the spaces.

7. Set the Preferred DNS to 8.8.8.8.

8. Set the Alternate DNS to 8.8.4.4.

9. Click apply.(You may need to refresh the page if it says processing for longer than a min and click apply again.)

10. Now try to enable Web Services and use the apps.

[charlenereeves]

Found address but didn' have a network on the page. Still not working.

[Btek]

Hello charlenereeves,

It looks like your printer is not getting a connection to the internet.

1. Restore the network defaults on the printer.

2. Reconnect your printer to the network by running the wireless setup wizard.

3. Print the printer configuration page to get the new IP address.

4. Try pulling up the printer's web page.

[condo914]

How do I enable my HP Officejet 6500A Plus AIO so that I can print something by sending an email to it?  I have Win7 and have been unable to follow the instructions given by the printer software.

[Btek]

Hi condo914,

Here are the instructions that will allow you to use ePrint.

HP ePrint Setup Steps

1. Enable Web (Cloud) Services on your ePrint enabled HP printer.

a. Go to the setup menu in the front panel of the printer and click Web Services.

b. Enable Web Services.

2. When the printer connects to the ePrint servers, shortly after, a HP ePrint Mobile Printing page will

print.

a. A Product Update may be needed in order to continue to enable Web Services.

3. Bring the ePrint page mentioned in step 2 to a Web connected computer.

4. Open an Internet Browser on the Internet connected computer.

5. Navigate to www.eprintcenter.com in the Internet Browser.

6. Select the Blue button that reads “Sign In” on the Home Page at ePrintcenter.com.

7. After selecting “Sign In” a window will open. Select “Sign Up” in Blue letters at the top of the window.

8. After selecting “Sign Up” a window will open allowing you to enter information to create an account.

9. When your account has been created successfully, the account owner will be prompted to “Add

Printer”.

10. On the ePrint Page, from step 2, you will find a Printer Code just right of the Blue number 2. Use this

Printer Code to “Add Printer”.

11. Once the Printer has been added successfully you will be given the option to setup.

12. In the Setup options you have the option to enter a Custom email address.

a. Erase the original Printer code from the custom email address field and enter the customized

email address of your choice.

b. You will not have to enter the domain, @hpeprint.com.

c. Example: yourcustomizedemail@hpeprint.com

d. Click “Check” to confirm that the custom email address is available for use.

13. In the Setup options you can select a security type: Allow Everyone or Authorized users only.

a. Note: No ePrint jobs will print on your printer unless you give the customized email address to

someone. Allowing everyone simply allows whomever you give the printer email address to

send ePrint jobs to your printer.

14. At the top of your home page confirm that your printer name is displayed and there are green check

marks beside “Connected” & “Ready”.

15. Congratulations you have done an Outstanding Job! Now you should be able to send ePrint jobs to

your printer!