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forgotten password (54 Views)
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Student
Lunchmaker
Posts: 1
Registered: ‎04-10-2012
Message 1 of 4 (54 Views)

forgotten password

I just purchased a HP printer and woud like to open a ePrintCenter account.  When I put my information in the online form it came back saying there was already andy account with that e-mail address.  It won't allow me to use the forgotten password function.  It just keeps asking me to enter the email address for teh account.  When I do it asks me to enter the email address for the account.  Can anyone help me find a point of contact for HP?   Thanks..

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Tutor
smnragia
Posts: 24
Registered: ‎01-15-2012
Message 2 of 4 (52 Views)

Re: forgotten password

are you trying to register your printer ?? if so, then why not enter or create a new email address !!

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Tutor
smnragia
Posts: 24
Registered: ‎01-15-2012
Message 3 of 4 (51 Views)

Re: forgotten password

that email address you're trying to use could probably be registered to another HP product you bought before that printer.

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Student
slips
Posts: 1
Registered: ‎04-12-2012
Message 4 of 4 (39 Views)

Re: forgotten password

Me 2. I experience the same problem.

I also try to login with my existing Snapfish account, but also not possible...

 

Why should I register at eprintcenter as a "new user" with a "new email adress" as one says ???

 

 

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