03-31-2012 08:11 AM
Open the HP Solution center application. It should appear as in the following image. The language will be that of your operating system. This one shows how much ink is left in my printer.
Help others by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****
2014 Microsoft MVP - Microsoft Windows Expert - Consumer