Question
Reply
 
Student
TX2MD
Posts: 1
Member Since: ‎09-20-2011
Message 1 of 3 (2,916 Views)

how do i find my printers email address

I just bought a HP Photosmart 310a.  I am trying to set up the eprint.  It asks me for my printer email address which can be found through web services on the printer.  However, the web services icon on the printer says it can not give me the email address until eprint is set up.

PhD Student
Dave_K
Posts: 615
Member Since: ‎04-12-2011
Message 2 of 3 (2,907 Views)

Re: how do i find my printers email address

Hey TX2MD!

 

Try going to Setup (wrench icon)-> Web-> Enable Web Services (If it instead says remove web services let me know). Once this is done it should print out an information page with your printer's code and instructions on how to set it up on ePrintCenter.com.

 

Let me know if you need additional help!

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
Student
lolmom
Posts: 1
Member Since: ‎05-26-2014
Message 3 of 3 (417 Views)

Re: how do i find my printers email address

I just found this answer and it worked great!  Thank you!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation