11-17-2011 02:31 PM
Can you give me more information about your printer and exactly how you are attempting to print? do you have the HP Photosmart Plus All-in-One B209 or HP Photosmart Plus e-All-in-One B210? What application are you attempting to print from?
If you have a print quality (PQ) issue try printing a Diagnostics page from the printer Toolbox. You can try to align the cartridges from the Printer Software. You can also clean the cartridges automatically from the Printer Software.