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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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- Re: hp envy 4501
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12-01-2013 06:09 AM
Got my new HP ENYY 4501 set up, went well. But the paper jams when I try to print the alignment page. Can't figure it out!
Solved! Go to Solution.
Accepted Solutions
12-04-2013 05:56 PM - last edited on 02-24-2017 12:41 PM by OscarFuentes
Hello Everyone.
I understand you are experiencing issues with your printer. I know this is a brand new printer, but this HP document could resolve your issue on A 'Paper Jam' Message Displays on the Control Panel.
Please perform a Reset on your printer.
Go through the entire document and make sure this printer is plugged into a direct wall, not a surge protector.
If you are unable to receive a "Claim Code", then please perform these steps on Printer Claim Code.
If you have any further questions please let me know.
Ashley
12-04-2013 05:56 PM - last edited on 02-24-2017 12:41 PM by OscarFuentes
Hello Everyone.
I understand you are experiencing issues with your printer. I know this is a brand new printer, but this HP document could resolve your issue on A 'Paper Jam' Message Displays on the Control Panel.
Please perform a Reset on your printer.
Go through the entire document and make sure this printer is plugged into a direct wall, not a surge protector.
If you are unable to receive a "Claim Code", then please perform these steps on Printer Claim Code.
If you have any further questions please let me know.
Ashley
11-30-2016 03:37 PM
If you printer stops printing, or any thing it is not suppose to do. The drop repair will work... I am not kidding ....it really works. Unplag it completely and hold it about 1/2 to 3/4 inch from a hard surface (I have a concrete floor house). and let it drop! IT REALLY WORKS 1 I have done this several ties over the past several years.
Why this works? Beats me.
MJ
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