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03-24-2012 11:02 AM
i have forgotton the email address associated with my printer so cant login into my account and change the printers email address. when i hit forgotton password all the email addresses i try it wont recognise. i know my printer email address and my intial eprint code, can anyone help
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03-26-2012 12:03 PM - edited 03-26-2012 01:21 PM
Since there is no option to request "Forgot Username" on the ePrint login page, I would recommend to:
1. Remove Web Services from your printer
(On most printers, you can use the Remove Web Services option to disable all Web Services. This will remove the printer from your ePrintCenter account, delete all print apps settings and configuration data, and also delete your printer's ePrint email address/account and configuration/setup data.)
2. Create a new ePrint account using an email of your choosing.
3. Re-enable Web Services and setup ePrint on your printer by following the instructions HERE.