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iPhone 4 & HP 7510e
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04-19-2012 05:16 AM
Why I can not print from iPhone 4 to my newly purchased HP Photosmart 7510 Printer C311?
When first installing the printer did print function once but since only "Airprinter not found" text appears on my iPhone4.
All on the same network.
I've tried rebooting arte everything, router, HP printer and iPhone 4.
I also have the latest firmware on all devices.
Maybe my TP-Link WR941 router does not support the feature anything with Multicast DNS, Bonjour?
Is this wasted motion necessary to use additional App to print?
Apps from HP
HP PrinterControl not working
HP home&biz working (not scan)
Re: iPhone 4 & HP 7510e
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04-19-2012 05:42 AM
Hello sapi,
First, please verify the printer have the latest firmware installed by following the steps below:
If the issue persists, it seems as the router does not support Multicasting indeed.
According TP-Link's article below, thos are the steps to enable Multicasting within any TP-Link router:
http://www.tp-link.com/en/article/?id=360
However, any of those steps don't seem to be provided by the WR941 settings.
I would recommend you to contact TP-Link support and verify it, altight is indeed seems the case.
Hope it helps,
Shlomi
If my post resolved your problem, please mark it as as Accepted Solution
Re: iPhone 4 & HP 7510e
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04-19-2012 06:35 AM
Nothing new firmware for the HP 7510e now
My router firmware is the last new one with IGMP support
Look here:
http://www.tp-link.com/en/support/download/?model=
But I can not see in the router setup where I can change.
Why does not HP Printer Control Apps?
My printer is supported.
Maybe HP should make new firmware for HP7510e?
Re: iPhone 4 & HP 7510e
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04-19-2012 06:56 AM
Hi sapi,
Both Airprint, ePrint home & Biz scanning and ePrint control relies on Multicasting.
Although IGMP support been added, it is not clear if this is IGMP1 or IGMP2.
Regardless, Multicast and IGMP are two different terms, although they may affect each other for some specific tersm.
As mentioned by the article above, both of the settings should be changed.
IGMP support do not indicate any Multicast support.
As mentioned above, I believe you will get the most accurate answer from TP-Link support. After all they know their products the best.
i won't suspect any firmware issue as I personally used the specific model with no issues from an iPhone.
you can always try setting an ad hoc connection (direct connection between the printer and the iPhone) although I have no doubts that you will find that any of the features will become fully functional.
Regards,
Shlomi
If my post resolved your problem, please mark it as as Accepted Solution
Re: iPhone 4 & HP 7510e
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04-19-2012 07:09 AM
I get this mail now from TP-Link Support
Thank you very much for your email .
Sorry to tell you that TL-WR941ND V4 can’t support airprint.We only have beta firmwares for airprint with TL-WR1043ND and TL-WR941ND V2/V3。
as HP and Apple firmware works but not TP-Link router
I need new router with IGMP v2 support
Otherwise thanks for help
rgds
sapi
Re: iPhone 4 & HP 7510e
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05-04-2012 12:55 AM
Now All working.
I bought a new router TP-Link WR1043ND and with the new firmware (v.3.13.12) works AirPrint / Bonjour function.
I think they forget to inform users that not enough a printer with AirPrint but the router must also support this feature and many router does not support Apple's Bonjour.
