HP Support Forums
Join in the conversation.
03-20-2011 12:43 PM
Am I missing something in the iPhone app? I want to configure it to print to my printer when I'm NOT on my home network... There doesn't seem to be a setting for this... Is "Enterprise Printing" required for something as simple as printing to your own printer?
Any help would be great!
03-21-2011 02:26 PM
I am a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.
03-23-2011 05:43 AM
I am assuming that you have an ePrint enabled printer. So with iPhone we can use it in 3 different ways for printing:
1) HP iPrint 3.0 - App from HP which needs to installed in your iPhone
2) AirPrint - Feature enabled if ur iOS 4.2 in iPhone
3) ePrint - Sending an email to print
To use any of the above or all 3 features, the printer should be connected in network.
First two features require the printer and iPhone to be connected to same local network and the 3rd feature is simply sending an email to print.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
02-29-2012 01:21 AM
I have an HP Photosmart C4700 printer. It is connected to the Apple time capsule with an IP address configured to be able to scan to any computer through the Time Capsule.
So how can the iPhone, iPad, iPod Touch be configured to print to the printer? it is not an ePrint printer.
Where is the print driver to install to print wirelessly over the local network? Without some kind of printer apps, there is no way to print DIRECTLY to a printer. A cloud solution is NOT an alternative.
02-29-2012 09:43 AM
In your case you could use the HP Eprint Home and Biz app. It is available for FREE in the apple app store. Although it is called eprint, it does not require an eprint printer to be used. It will allow you to print as well as scan to certain models from within the app.
02-29-2012 09:03 PM
" Although it is called eprint, it does not require an eprint printer to be used."
I did fully read the question and provided the answer. If you take a look at this link and go to photosmart at the bottom, your c4700 is indeed supported by this app. I know the naming of the app isn't exactly clear on what it does, but it can print over a local network, with most NON eprint printers from the last few years.
03-01-2012 03:24 AM
How about fixing the iPrint App...ahh no it downloads as HP home&biz... so that needs fixed too.
Well, the directions are wrong, Example,
03-01-2012 09:40 AM
USB to time capsule is likely what is causing the issue. Generally the app has to connect directly to the wireless printer. If you put the c4700 on the network itself then it should work fine.