HP Support Forums
Join in the conversation.
01-30-2012 04:43 PM
My wife and I both have Iphone, she has the iphone 4 and i have the iphone 4s, a couple of days ago, we were printing just fine, open up a picture select it to be print and poof it's done, we didn't have to chose any printer since it's on our own network. Today, when we were printing it just stop printing. when we try again it does a scan and then display can't find a air print printer. when i use the app, i can locate the scanner, my printer is HP 7515, but it's showing up as 7510e, it has printer, scanner, fax.
I can still eprint just fine, through the email, or through my laptop, but it's just when trying to "air print", it stop working, the printer is online, wifi is working, i did a test page and every thing is all good/pass.
04-06-2012 08:26 PM
04-12-2012 10:31 AM
04-12-2012 11:15 AM
I have worked out it is my router. I used an old router (which has other problems) but this works fine with Airprint. Belkin support people cant resolve it so I am having to buy a new router.
04-12-2012 12:08 PM
When you look for a new router make sure the router states that it supports IP or Multicasting support, may also be named as mDNS as Bonjour. The router needs to support those enable for AirPrint to work properly.
Hope this helps!
04-18-2012 05:20 AM
I have the same probblem with my Hp 7510.Iphone 4 not find printer.
I have TP-Link WR941N router.
HP Home & Biz Apps and ePrint works otherwise.
Maybe the printer must have new firmware?