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Re: iphone 4 can't air print HP 7515, but it's coming up HP 7510e (1069 Views)
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Student
oakland002
Posts: 1
Registered: ‎01-30-2012
Message 1 of 7 (1,915 Views)

iphone 4 can't air print HP 7515, but it's coming up HP 7510e

My wife and I both have Iphone, she has the iphone 4 and i have the iphone 4s, a couple of days ago, we were printing just fine, open up a picture select it to be print and poof it's done, we didn't have to chose any printer since it's on our own network. Today, when we were printing it just stop printing. when we try again it does a scan and then display can't find a air print printer. when i use the app, i can locate the scanner, my printer is HP 7515, but it's showing up as 7510e, it has printer, scanner, fax.

I can still eprint just fine, through the email, or through my laptop, but it's just when trying to "air print", it stop working, the printer is online, wifi is working, i did a test page and every thing is all good/pass.

 

any idea..?

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Honor Student
dazmug
Posts: 8
Registered: ‎03-18-2012
Message 2 of 7 (1,351 Views)

Re: iphone 4 can't air print HP 7515, but it's coming up HP 7510e

Did you manage to sort out your problem, as I have the same problem with Airprint and IPad/Iphone

regards

Darren

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Student
Keisters
Posts: 2
Registered: ‎04-06-2012
Message 3 of 7 (1,199 Views)

Re: iphone 4 can't air print HP 7515, but it's coming up HP 7510e

I'm having the same issue. Had no jump through several hoops just to get the bloody thing sync'd. Updated router firmware and all that. It had been printing from iPhone 4 just fine and later the same day I started getting a 'no AirPrint printers found'. Restarted and still nothing. Fed up. On the 7515 / 7510 front, I bought my 7515 from Costco and the Ho associate said they're the same. The last digit of 7515 denotes that it was sold at Costco. Look forward to resolving this once and for all.
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Distinguished Professor
SeanS
Posts: 3,100
Registered: ‎11-22-2011
Message 4 of 7 (1,078 Views)

Re: iphone 4 can't air print HP 7515, but it's coming up HP 7510e

Would you guys happen to have Bluetooth enabled? If so shut it off. It causes issues with AirPrint. Also what type of routers are you using?

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Honor Student
dazmug
Posts: 8
Registered: ‎03-18-2012
Message 5 of 7 (1,074 Views)

Re: iphone 4 can't air print HP 7515, but it's coming up HP 7510e

I have worked out it is my router. I used an old router (which has other problems) but this works fine with Airprint.  Belkin support people cant resolve it so I am having to buy a new router.

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Distinguished Professor
SeanS
Posts: 3,100
Registered: ‎11-22-2011
Message 6 of 7 (1,069 Views)

Re: iphone 4 can't air print HP 7515, but it's coming up HP 7510e

When you look for a new router make sure the router states that it supports IP or Multicasting support, may also be named as mDNS as Bonjour. The router needs to support those enable for AirPrint to work properly.

 

Hope this helps!

 

-Sean

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Top Student
sapi100
Posts: 7
Registered: ‎04-16-2012
Message 7 of 7 (934 Views)

Re: iphone 4 can't air print HP 7515, but it's coming up HP 7510e

I have the same probblem with my Hp 7510.Iphone 4 not find printer.
I have TP-Link WR941N router.
HP Home & Biz Apps and ePrint works otherwise.
Maybe the printer must have new firmware?

 

rgds

sapi

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