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is there someone posted about scheduled maintenance for this eprint service. (59 Views)
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steveezyhr Student
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steveezyhr
Posts: 2
Registered: ‎05-07-2012
Message 1 of 3 (59 Views)
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is there someone posted about scheduled maintenance for this eprint service.

‎05-07-2012 01:56 AM

I am trying to determine if eprint service is not working due to HP doing some maintenance work on eprint mail servers or something i have wrong.  

 

I get response back that my mail was recieved but nothing happens.  I created new eprint mail account and same thing.

 

Is there a place to check when HP is performing maintenance on servers?   

 

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Associate Professor Associate Professor
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RobertoR
Posts: 2,242
Registered: ‎11-22-2011
Message 2 of 3 (39 Views)
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Re: is there someone posted about scheduled maintenance for this eprint service.

‎05-08-2012 09:25 AM

Hi I hope you are doing well,

 

 

If you still having this issue,

Can you please erase all cookies and history from your browser(s) and try again.

 

Do this several times at different times, Let me know if that does not work and still having the issue after you tried several times (May take up to 24 hrs).  

 

 

Hope this helps and let me know if you need further assistance, I will do my best to help you.

 

Regards;

RobertoR

 

 

 

 

You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! :smileyvery-happy:
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steveezyhr Student
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steveezyhr
Posts: 2
Registered: ‎05-07-2012
Message 3 of 3 (32 Views)
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Re: is there someone posted about scheduled maintenance for this eprint service.

‎05-08-2012 11:23 AM

On Monday between 4am &6am EST hp was doing maintenance or eprint mail server crashed. It would be nice for hp to post message. Hp eprint I send an email to an hpmail address and this forwards over cloud to my printer. I sent mail and my printer received nothing. There is no browser involved.
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