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Honor Student
jgorto
Posts: 2
Member Since: ‎08-22-2011
Message 1 of 9 (4,531 Views)

my printer keeps going offline, how do i get it back online?

Printer status is offline, dont know how to get it online, also says to turn printer on, but it is on.

Teacher
printerplz
Posts: 133
Member Since: ‎04-13-2011
Message 2 of 9 (4,527 Views)

Re: my printer keeps going offline, how do i get it back online?

I would try power cycling the printer by simply unplugging and repluging it back in, if that dosent working trying dis-connecting and reconnecting to your network.. let me know if you have any questions


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Honor Student
jgorto
Posts: 2
Member Since: ‎08-22-2011
Message 3 of 9 (4,512 Views)

Re: my printer keeps going offline, how do i get it back online?

Thank you so much! Power cycling worked!

Student
clyde32cm
Posts: 1
Member Since: ‎02-23-2012
Message 4 of 9 (4,182 Views)

Re: my C7280 all in one printer keeps going offline, how do i get it back online?

Every time I try to print this printer is offline and it's very frustrating.  I have to power cycle (sometimes several times) to print my docs. I ran the diagnostic tool and no surprise it could not detect my printer...beause it's offline. What is the HP fix for this?  There has got to be one.

Top Student
9-8-30
Posts: 5
Member Since: ‎09-27-2013
Message 5 of 9 (3,044 Views)

Re: my printer keeps going offline, how do i get it back online?

Disconnecting doesn't work.  How do I reconnect to network?

Top Student
9-8-30
Posts: 5
Member Since: ‎09-27-2013
Message 6 of 9 (3,043 Views)

Re: my printer keeps going offline, how do i get it back online?

How do you reconnect to network?  Unplugging doesn't help.

HP Support Agent
TwoPointOh
Posts: 4,403
Member Since: ‎08-31-2013
Message 7 of 9 (3,020 Views)

Re: my printer keeps going offline, how do i get it back online?

Hi 9-8-30, which model of HP printer do you have? Which operating system do you have Windows or Mac? Which version? If it is not connecting to the network, has it ever been installed wirelessly? Has it ever worked?

TwoPointOh
I work on behalf of HP



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Honor Student
GrameeD
Posts: 2
Member Since: ‎07-27-2013
Message 8 of 9 (1,915 Views)

Re: my printer keeps going offline, how do i get it back online?

My Printer keeps going offline, how do I get it back online?

Honor Student
GrameeD
Posts: 2
Member Since: ‎07-27-2013
Message 9 of 9 (1,915 Views)

Re: my printer keeps going offline, how do i get it back online?

How to get my printer back online?

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