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new printer 8500A, tried to log in eprint, says code expired print new one. Printed it gives me cod (185 Views)
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Student
tgar847
Posts: 2
Registered: ‎09-15-2011
Message 1 of 3 (185 Views)
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new printer 8500A, tried to log in eprint, says code expired print new one. Printed it gives me cod

Could not believe a brand new printer had expired code.  Info on printer gives me the same code each time. Any suggestions

 

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Grad Student
Cole_M
Posts: 438
Registered: ‎05-04-2011
Message 2 of 3 (180 Views)

Re: new printer 8500A, tried to log in eprint, says code expired print new one. Printed it gives me

Hi tgar847,

 

Each time the ePrint information page prints out with the code, it is activated for 24 hours. After 24 hours the code expires, printing it off again activates the same code for 24 hours.

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
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Student
tgar847
Posts: 2
Registered: ‎09-15-2011
Message 3 of 3 (178 Views)

Re: new printer 8500A, tried to log in eprint, says code expired print new one. Printed it gives me

thanks, made it simple

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