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Honor Student
beachweller
Posts: 3
Member Since: ‎11-12-2011
Message 1 of 3 (218 Views)

paper mismatch error message

i'm getting a paper mismatch error message on the HP Pototsmat C410a All-in-one when printing from an iphone or ipad...paper is set to default (US LEGAL)

Grad Student
D_P_George
Posts: 238
Member Since: ‎10-26-2011
Message 2 of 3 (198 Views)

Re: paper mismatch error message

Hello beachweller,

 

The reason you may be getting this error message is because US Legal is 8.5 x 14 in and US letter is 8.5 x 11. You may want to check and make sure you have the correct settings on your devices and try your print again.

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
Honor Student
beachweller
Posts: 3
Member Since: ‎11-12-2011
Message 3 of 3 (194 Views)

Re: paper mismatch error message

my error...paper default is set to US Letter

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