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Re: password problem (49 Views)
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LWH5 Student
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LWH5
Posts: 1
Registered: ‎06-15-2012
Message 1 of 2 (53 Views)
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password problem

‎06-15-2012 01:52 PM

I have tried signing in and my password is incorrect. it won't send me my pasword and all I want is to stop the scheduled delivery of  the crossword. THIS IS AWFUL!!!!!

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Shane_R
Posts: 7,814
Registered: ‎11-28-2011
Message 2 of 2 (49 Views)
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Re: password problem

‎06-15-2012 02:17 PM

Hello,

It may be that you have a SnapFish.com account. Alot of long time customers of HP have SnapFish.com accounts and do not realize it. One of the printer software releases signed customers up automatically, and most people did not know, or forgot, because they never used it. Try going to SnapFish.com and using the forgot password link at the log in screen there. Once you have the password reset, go to ePrintCenter.com and use the SnapFish.com log in information to log in. If that does not help you may need to contact SnapFish.com directly to have them delete the account, or use a different email to register with. Another fix that I have come across is actually recreating a SnapFish.com account, if SnapFish says no account exists, or no email comes, when you try and reset your password there.

 

You can find more information on alternate ways to manage your apps here:

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03181888

If you need more help, let me know.

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