photos do not fill photo paper. HP Photosmart 6510

[klapfaddle]

using HP phtosmart 6510 & 5x7 photopaper -all attemps to fill paper fail, in fact photos take up maybe 30% of page max. I tried various setting,  boarderless & with border. Correct size & location of paper has been entered.  It is an excellent printer in other ways.

[Shane_R]

Hello klapfaddle,

How are you trying to print, using ePrint, AirPrint, Home and Biz app, or standard printing form a computer?

[klapfaddle]

I use just basuc print directly from computer to printer. nothing else.  can solve this?

thanks 

[Shane_R]

If you have made sure that all the settings are correct to fill the page, have you checked the image size to make sure it will fill a 5 x 7 page?  Honestly if everything is set right and the printer still will not print the pictures correctly, there may be a problem with the print drivers that were installed.  Try unintalling the printers software.  Then reinstalling it.  If that does not help, let me know and I will see what else can be done.

[klapfaddle]

How can I tell if an image will fill a 5x7 page? It is an old jpeg scan of an old photo.

[Shane_R]

Right click on the image and select properties.  Then click on the tab that says details.  The image size will display in pixels but you can use a converter to find the size in inches.

[klapfaddle]

followed yourinstructions (on 2 computers) only infounder properties is General,  i.e. filname, size, date created etc. NO details.  Even tried in HP Image zone, Edit, size - only thing there are pixels & %, nothing about inches.  This is the ase with alll of my images - many, many.  So what can I do - to know print size before I go and waste more expensive paper??

thanks

[Shane_R]

Click on this link and it will take you to a place that will convert the pixels to inches for you.

[klapfaddle]

Nice BUT   is there a program I can install that will do this - it is a hassle to have to go to that web site everytime i need such info.

AND - critical - the converter shows my image to be  4x5"  yet the prints are just 2x3".

Your help is greatly appreciated.

Thanks.

[Shane_R]

Try uninstalling and reinstalling the software.  It may be a corrupt driver that is causing the size to distort and the best way to fix it is to get rid of it and replace it with an updated version.