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photosmart 6510e cannot print a "screen shot" onto plain A4 paper ? (754 Views)
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Tutor
TIMMYTOAD
Posts: 12
Registered: ‎09-24-2009
Message 1 of 5 (754 Views)
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photosmart 6510e cannot print a "screen shot" onto plain A4 paper ?

hi all, my lap top has broken down, using an iPad2 i can print with airprint perfectly ok onto a4 paper. i select a file from my iPads photo stream, it is obviously a photo, but it is a screen shot and i want it printed onto a4 plain paper, my 6510 insists on me putting a photo sized glossy paper in, so it wont print anything on a4 plain paper ! perhaps i should add the printer is brand new and i have just taken it out of the box later i have tried to print the same picture using eprint, same result, why cant i print a picture onto A4 size paper ? PLEASE tim
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Teacher
fertileground
Posts: 318
Registered: ‎11-15-2011
Message 2 of 5 (746 Views)

Re: photosmart 6510e cannot print a "screen shot" onto plain A4 paper ?

[ Edited ]

Hi TIMMYTOAD,

 

A screen shot is an image.  If you paste the image into an email and send it to an ePrint printer that has a photo tray, the default is to print the image to the photo tray even if it was pasted into an email.  There is no way to change the settings.  I hope this helps.

I am an HP employee
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Tutor
TIMMYTOAD
Posts: 12
Registered: ‎09-24-2009
Message 3 of 5 (738 Views)

Re: photosmart 6510e cannot print a "screen shot" onto plain A4 paper ?

cheers buddy, i have now found out the answer for myself, exactly the same time as you posted the answer. however i have found out the way to get around the problem. LOL, i simply start a new Pages document and insert the picture twist it round and stretch it out etc. which is exactly what i wanted to do. tim
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Teacher
PanteraMoon
Posts: 131
Registered: ‎10-17-2011
Message 4 of 5 (734 Views)

Re: photosmart 6510e cannot print a "screen shot" onto plain A4 paper ?

Hi TIMMYTOAD,

 

AirPrint does not have any formatting capability and ePrint is very limited.  I would download and install the HP ePrint Home & Biz app from the App Store.  It will allow you to select paper size, image size, paper type and paper source.

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided.

Although I work for HP, my posts and replies are my own opinion and not those of HP.
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Student
robnorth
Posts: 1
Registered: ‎04-14-2012
Message 5 of 5 (487 Views)

Re: photosmart 6510e cannot print a "screen shot" onto plain A4 paper ?

This sounds like a scam to make you use more expemsive products (ie. photo paper).  I will turn off my eprint function if it requires this.

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