12-11-2012 01:11 PM
Envelope printing is misaligned. The tray guides align the envelope in the middle. But, the actual printing is aligned toward the right of the tray (the bottom of a full sized page, if inserted in lieu of an envelope)
This question was solved. View Solution.
12-21-2012 09:23 PM
I just purchased the printer. It doesn't print on anything smaller than 8.5x11: photo paper, envelopes. If I place an envelope in there, it prints in the wrong place. The sheet feed keeps the envelope in the middle of the printer. The return address prints on the left middle, and addressee doesn't print at all. I presume on the bottom where there is no paper.
12-24-2012 01:14 PM
Searched for--and did not find--an answer to this question before I initiated this post.
If you know of an answer provided elsewhere, would you be so good as to provide a link?
01-27-2013 03:22 PM
Same problem. when envelopes are put along right side, printer kicks out paper. when paper guides are use, delivery address doesn't hit a #10 envelope. any help?
04-05-2013 07:26 AM
I used a full sheet of paper landscape and then put the address where the envelope tray is on the machine, now I have envelopes. I'm hoping that HP will have a fix for it...
04-14-2013 12:00 PM
Solved the problem.
For envelopes settings in Word
Word was set to the feed settings for my last printer.
For some reason, I cannot discern, it also solvend the feed settings for photos.
05-27-2013 10:54 PM
Although this is solved, this is an example of a lack of real feature support by either HP or Microsoft. In the past, I noticed that when an installed printer isselected, MS Word automatically selected the proper settings for the orientation positioning of the envelopes. Word would properly populate the parameter of feed and orientation.l
There has always been the ability to over-ride, or change on a document-by-document level. However, it seems to me that something is missing here. Why can't the printer installer provide the necessary information to be recorded in the registry, and then, why can't MS Word pick this information up so use USER's do not have to encounter this problem.