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‎11-24-2014 11:06 AM

HP Recommended

Hi ...
I have hp LaserJet P1102W Printer, from 2 years I have changed the default password. and now unfortunately I have forgot what it is.
Is there anybody can help me to solve this problem.

 

 

HP Web Services.JPG

1 ACCEPTED SOLUTION

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‎11-27-2014 08:38 AM

HP Recommended

Ok, that is what I thought. You will need to reset the printer's network defaults. This is done by;

Restore default wireless settings

 

1. Turn the product off.

2. Press and hold the wireless button and the cancel button, and then turn the product on.

3. Hold the buttons until all the lights blink in unison, and then release the buttons.

 

Above taken from the User Manual.

 

Once the defaults are restored, you will need to set the printer up on the network again. Enter the new I.P and the password should be cleared.

JERENDS
I work on behalf of HP

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6 REPLIES 6

‎11-25-2014 01:47 PM

HP Recommended

Hello ousamakh,

Welcome to the HP Support Forums!

 

I would like to see if I can help get the password recovered for the P1102w, or more so reset. Is this password asked for when you enter the I.P address of the printer into an Internet web browser?

 

My first thought would be to restore the network defaults on the printer. If you would like to try that, check out Chapter 4, Page 27 from this User Guide: LASERJET PROFESSIONAL P1100 Printer series User Guide.

 

Keep in mind, once the defaults have been restored, the printer will need to be put back on the network.

 

Cheers,

JERENDS
I work on behalf of HP

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
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‎11-27-2014 01:39 AM

HP Recommended

HP Web Services 0.JPG

this is the point. I have changed the password, and now I am unable to remember it.

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‎11-27-2014 07:02 AM

HP Recommended

I understand that you have forgotten the password, I was asking where this prompt to enter the password is. E.g, when you try to access the Embedded Web Server for the printer by entering the I.P address into your web browser.

 

Also, if this password if for the printer, to reset it, you may want to try a restore of the network defaults.

 

Can you please let me know in more detail when this password prompt comes up?

 

Thanks,

 

JERENDS
I work on behalf of HP

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
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‎11-27-2014 08:32 AM

HP Recommended

 

When I access to the printer IP address opens the Homepage for the printer :

 

HP Web Services 1.JPG

 

And then when I want to open any of the following pages ( settings - Networking - HP Web Services ) it's required the password :


HP Web Services.JPG

 

Then I stand unable to do anything.

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‎11-27-2014 08:38 AM

HP Recommended

Ok, that is what I thought. You will need to reset the printer's network defaults. This is done by;

Restore default wireless settings

 

1. Turn the product off.

2. Press and hold the wireless button and the cancel button, and then turn the product on.

3. Hold the buttons until all the lights blink in unison, and then release the buttons.

 

Above taken from the User Manual.

 

Once the defaults are restored, you will need to set the printer up on the network again. Enter the new I.P and the password should be cleared.

JERENDS
I work on behalf of HP

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
Was this reply helpful? Yes No

‎11-27-2014 10:11 AM

HP Recommended

Haiiiiiiiiiii
this is ...........

Thank you very very very much

that it.

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